DAF Aftersales Vehicle Parts Advisor Apprenticeship

Parts

Burrfields Road, Portsmouth, Portsmouth, PO3 5NN

Apprentice, £4, per hour

Closes in 29 days

 

Are you looking for an opportunity within a fast-paced, progressive company? Adams Morey - Portsmouth  are looking for a passionate and ambitious individual who is keen to learn and develop their skills to become the future of their great company.

No previous qualifications are required, but you would ideally have GCSE 9 - 4 (A* - C) in English and Maths (or equivalent).

Working Week :40 hours Monday-Friday 8 am-16:30 pm

Salary :Apprenticeship Minimum Wage

Working within the Parts Department, you will be the first point of contact for our customers over the telephone and in branch so it’s vital they have a welcoming experience. Our customers expect a high level of service and parts expertise and we don’t like to disappoint!

Working as part of a team, the Parts Advisor role will be both demanding and rewarding. You will be an essential contact with Adams Morey Workshop Teams and external customers. You will need to build rapport with peers and customers, to provide an excellent service. You will ensure that the Workshop Teams and customers’ needs and requirements for parts are met through the effective use of parts catalogues and computer stock lists.

Roles and Responsibilities include:

• Being the first point of contact both face to face and over the telephone and delivering excellent customer service.
• Checking incoming stock against delivery notes and store stock in correct locations.
• Handling, storing and receiving stock, payments, procedures, identifying, sourcing and ordering parts.
• Support customers and workshop staff with parts identification and process.
• Process cash and card payments for customer parts
• Ensure quality is maintained throughout all stages to exceed customers’ expectations
• Excellent customer service skills, including the ability to build positive relationships with the customer and to interpret customer needs

Personal Qualities :We want to identify those people that are ambitious and demonstrate a willingness to learn, who are excited by the prospect of working in the automotive industry, and want to deliver great customer service.

Skills Required :

  • Excellent telephone manner
  • Team player, with the ability to work with colleagues at all levels
  • Good communication, active listening and interpersonal skills
  • Good I.T. skills

Future Prospects :Adams Morey believe in providing an extensive, high-quality Apprenticeship that gives their Apprentices the opportunity to advance, succeed and fulfil their ambitions for a career in the motor industry.

Training to be Provided :As part of the apprentice role, you will be:

  • Carrying out tasks such as picking and packing
  • Moving stock around
  • Maintaining stock records
  • Receiving deliveries, and cleaning.
  • You will be checking stock for damages and will be loading goods ready for delivery.
  • You will learn how to safely use a variety of machinery, equipment, and potentially vehicles that are common to a warehouse environment.
  • You will learn the essential health and safety policies and procedures involved in the warehouse industry
  • You will develop key interpersonal skills as you will be required to communicate with a wide variety of people, both internally and externally.

As a result, you will receive the following qualification:
• Warehouse Supply Chain Practitioner Level 3
• Functional Skills in English & Maths at Level 2 (if required)

Please get in touch with Georgina Morgan on 07833046904 or Rachel Byers on 07733 002826 or email hr@adamsmorey.com

Apply for DAF Aftersales Vehicle Parts Advisor Apprenticeship

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