Warranty Claims Administrator

Ford and Slater are one the UK’s largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business. We currently have an exciting position as a Warranty Claims Administrator in the fantastic team at our DAF Trucks dealership in Norwich.

As a Warranty Claims Administrator, we can offer you:

• Competitive salary (depending on your Warranty Claims Administrator experience)
• DAF Academy Warranty Claims Administrator Training
• 22 days paid holiday (plus statutory) rising to 25 days (plus statutory) with 5 years service
• Employee Of The Month Competition
• Career progression opportunities
• Death in service life insurance scheme
• Cycle to work scheme
• Pension
• Free Parking

Who are we looking for as a Warranty Claims Administrator:

• You will ideally have previous experience working within the commercial vehicle, motor trade or an associated sector in a similar role.
• Previous Warranty claims experience.
• Or experience in a similar role and have exceptional administration and organisational skills.
• A customer focused individual with excellent communication skills.
• The ability to analyse and collate data.
• PC Literate.
• Full UK driving licence.

The Warranty Claims Administrator role / responsibilities include (but not limited to):

Inputting warranty and R&M claim details from job cards. Create R&M warranty invoices. Identify which parts are for return and disposal. Investigate any rejected claims. Process Warranty/ R&M credit payments for work claimed.

Working hours: Monday to Friday: 8am – 5pm.

As an equal opportunity employer, we do not discriminate and are committed to provide equal opportunities, a fully inclusive work environment and fairness for all. 

Apply today to start your journey Warranty Claims Administrator with Ford & Slater.

No agencies please. It is not always possible to get back individually to each applicant, so if you haven’t received a reply within 21 days, your application has been unsuccessful.